Nigerian users of cryptocurrency exchange AAX, which suspended withdrawals on November 12, reportedly stormed its offices in Lagos and began assaulting employees. Reports of disgruntled AAX users harassing the cryptocurrency exchange’s staff come days after a Nigerian cryptocurrency and blockchain advocacy group asked them to refrain. Meanwhile, AAX’s former vice president claimed in a tweet that “the brand is gone and the trust is broken.”
Disgruntled Nigerian AAX Users Tell Local Workers to Beware
A group of disgruntled Nigerian Atom Asset Exchange (AAX) users recently stormed the cryptocurrency exchange’s offices in Lagos and assaulted employees, according to a local report. It is reported that the angry crowd demanded the removal of the freeze on the withdrawal of money, which came into force on November 12.
While the December 2 report by Legit did not say when the incident occurred, it nonetheless confirms an earlier claim by the advocacy group Blockchain Technology Stakeholders Association of Nigeria (SIBAN). In a public notice on November 28, SIBAN AAX said users should stop being victims of locked-down cryptocurrency exchange employees.
We discourage and discourage any disgruntled or angry user or investor from harassing or victimizing the AAX Country Manager (Nigeria), other local staff and AAX ambassadors across the country. These individuals face the same situation as disgruntled users and investors.
The advocacy group also revealed that senior executives of the Hong Kong-based cryptocurrency exchange have stopped communicating with their staff in Nigeria.
AAX Users Not Updated
Meanwhile, in a message directed at AAX and its founders, the advocacy group reminded the crypto exchange of its obligations to users. In addition, the notice suggested some steps AAX and Nigerian workers should take to restore public confidence.
“If consumer protection is the highest priority as stated by AAX in its public announcement, AAX should take immediate steps to bridge the gaps by establishing communication between itself and its local staff in Nigeria on the one hand and AAX and Nigerian users on the other,” SIBAN told the public. said in the notice.
In its latest update (November 18), AAX told users that there have been “many new developments” which means it is “taking more time to respond to the many questions from the public”. At the time, AAX said it would provide more updates through its official channel for public announcements and updates. However, the cryptocurrency exchange had not issued fresh updates at the time of writing (December 3, 11:00 a.m. EST).
Dear all, it is true that I have resigned from AAX. I fought for the community, but none of the initiatives we put forward were accepted. Any role I left for communication was empty.
1/4
— ₿en Caselin HODL (@BenCaselin) November 28, 2022
The sudden resignation of the cryptocurrency platform’s vice president, Ben Caselin, and his claims that the “brand is no longer there and trust is broken” have fueled speculation that the cryptocurrency exchange will not be back in business anytime soon.
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