Affordable Internet Improves Lives, According to Recent Survey

Half of households connected to the Internet at home for the first time with an affordable offer

Customers Report Gains in Education and Career Opportunities with Affordable Connect Program (ACP) and Cox’s Connect2Compete

ATLANTA and WASHINGTON, December 1, 2022 /PRNewswire/ — Customers who enroll in the Affordable Connection Program (ACP) and/or use Cox’s Connect2Compete (C2C) service experience significant positive customer impacts, according to a recent report by Cox’s third-party research firm. their careers, their children’s education and the continuing education of adults in their households.

Cox’s long-term commitment to bridging the digital divide began 20 years ago with Connect2Compete for families with children K-12. Today, Cox proudly administers the Federal Government’s ACP program to provide financial assistance to customers, and recently introduced ConnectAssist, a new low-cost solution ideal for veterans, senior citizens and Americans with disabilities. C2C and ConnectAssist customers can get free internet when the ACP benefit is applied.

Key findings October 2022 The report, which surveyed more than 2,000 customers:

  • About half have home internet for the first time
  • 70 percent loan home internet to find a new job or better job
  • Half said they received a promotion or pay raise
  • 90 percent said they already do homework at home
  • Half said they were already able to apply to college and apply for financial aid
  • Half said they received certification in a specific skill or trade
  • One-third reported being the first generation of college graduates in their family as a result of home Internet
  • 90 percent of households say that Internet access has a positive impact on their children’s education
  • Customers used words like grateful, relieved and blessed to describe having internet for the first time

“Internet access at home is a very important service for obtaining quality education and achieving professional goals,” he said. Mark Greatrex, president of Cox Communications. “This research shows how our customers’ lives are improved by having an affordable internet connection at home. We are fully committed to our digital equality efforts and enabling more people to connect and thrive in today’s world.”

Of the positive effects of Internet access, 93 percent of ACP and C2C customers say they can more easily pay their bills on time, and 95 percent of C2C customers say it provides a way for them to spend more time with their families. together.

One ACP customer said, “I absolutely love it. I’m so happy I got the discount, it helps me a lot because I’m a widow and living on Social Security.”

In addition, nine out of 10 ACP and C2C customers say the Cox Internet allows their children to access educational resources, complete homework and participate in distance learning, and gives adults in the household a better opportunity to communicate with the child’s teacher.

“I couldn’t afford internet service before this opportunity,” said a Cox customer using C2C service. “My daughter couldn’t do her homework at home, and I couldn’t take her to the public library.”

The 2022 Cox Digital Equity Research report is based on a survey of Cox customers enrolled in ACP and/or C2C services.

About Cox’s Affordable Price Program

Cox is dedicated to ensuring digital equality for households of all incomes and economic statuses in our communities. Whether it’s studying from home, working remotely or surfing the web, access to the internet is essential for all children and adults alike. In addition to digital literacy training and discounted computers, Cox offers several affordable internet programs to eligible households to keep our communities connected. Apply to learn more about Cox’s commitment to digital equity and explore affordable internet tiers

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through technology. America’s largest private broadband company, we proudly serve seven million homes and businesses in 18 states. We are dedicated to empowering others to build a better future and celebrate the diverse products, people, suppliers, communities and characteristics that make each one unique. Cox Communications is the largest division of Cox Enterprises, a family business founded in 1898 by Gov. James M. Cox.

SOURCE Cox Communications

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