What if the Switch won’t connect to the Internet or Wi-Fi?

Nintendo Switch does not require an active Internet connection to play most games, especially if you use game cartridges, because the hybrid console is designed for use on the go. However, you need a Wi-Fi connection when setting up the device, creating a Nintendo account, downloading games, or playing multiplayer modes. So, while an active Internet connection isn’t essential, it’s good to have it when using a handheld console. What to do if your Nintendo Switch won’t connect to Wi-Fi or the internet.

Read more: Common Nintendo Switch problems and how to fix them


To troubleshoot your Nintendo Switch not connecting to the Internet or Wi-Fi, check the status of your home network or see if Nintendo has reported any service outages. You may also need to change settings on your Wi-Fi router and Switch console to reconnect to the Internet.


How to fix a link that won’t connect to the Internet or Wi-Fi

Check the status of your home network

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If your Switch isn’t connecting to the Internet, it could be a problem with your Wi-Fi network itself. Check if your smartphone or computer is connected to Wi-Fi and working as expected.

If Wi-Fi isn’t working, try restarting your router and device to see if it goes back to normal. Turn off the Wi-Fi router, turn off the Switch, and wait at least 30 seconds before restarting both. Make sure your ISP isn’t experiencing a wider network outage. If so, the only option is to wait for the network provider to fix the problem and get back online.

See More: What to do if Wi-Fi is not working

Run a network speed test on another device and see if you’re getting the speed you need. Note that the Internet connection may work, but it may be very slow. If you have a dual-band Wi-Fi router, you should switch it from 2.4GHz to 5GHz if you have one. The Nintendo Switch supports both, and the faster range can help solve any Internet or Wi-Fi connection issues.

Check the Nintendo network status

dock nintendo switch

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You can also check if there are any problems using the Nintendo Switch Online service using websites like istheservicedown.com. Nintendo will also announce significant service outages Twitter.

Check Nintendo Switch settings — Airplane mode and other network settings

Nintendo Switch Title 1

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First, make sure you are in network coverage. For the best connection, you need to be in the same room as the Wi-Fi router. If Wi-Fi works on other devices, the problem is with the Switch.

As many people use their Nintendo Switch on airplanes with Airplane Mode enabled, make sure to disable the setting when you want to go online again. Note that if Airplane Mode is enabled, it will remain enabled even when you dock the console. to go System settings > Airplane mode and turn it off.

Check the network settings on your Switch to make sure you’re connected to the correct network. to go System settings > Internet > Internet settingsselect and select the current network Change the settings to reset the password or connect to another network. choose Delete settings to delete saved network information and start over.

A software issue can cause connectivity issues, so be sure to update your Switch. to go System settings > System and select System update to get the latest software. Cached files can also be a problem. to go System settings > System > Formatting options > Clear cache. It will delete saved accounts, passwords, cookies, history, and cached website data, but you won’t lose downloaded games and game save data.

Restart the switch and check the connection

nintendo switch successfully connected to tv on Android Authority

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After going through all the troubleshooting steps, restart your Switch. Go here to go to the status of the connection System settings > Internet > Check connection. If you don’t see a Connection test passed successfully send a message, log error codes, and contact customer service for further assistance.

Read more: Nintendo Switch won’t turn on? Here’s what to do

Frequently asked questions

If you have Wi-Fi connection problems, you can use a wired connection instead. Remember that the LAN cable connects directly to the dock, not the handheld console. If you have a regular Nintendo Switch, you will need a Nintendo Switch Wired Internet LAN Adapter. The new dock available with the Switch OLED has a built-in LAN port.

No, the Switch does not require an active Internet or Wi-Fi connection to play most games. If you want to set up the device, create a Nintendo account, download games from the e-store, or play multiplayer games, you’ll need it.

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